Introduction: Delicioz Pty Ltd trading as High Level Experts is committed to protecting your privacy and ensuring compliance with the Privacy Act 1988 and the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.

Collection of Personal Information: We may collect personal information in the course of providing our services. The types of information we collect may include:

-Name, contact details (email, phone number, address)

-Business details (company name, ABN, industry type)

-Payment details (when necessary for transactions)

-Information about interactions with our services, including website usage

-Any other information relevant to customer surveys, feedback, or marketing activities

-We collect personal information through our website, emails, phone calls, and direct interactions with clients.

Use of Personal Information: We use the collected personal information for the following purposes:

-To provide marketing and business services

-To communicate with clients and respond to inquiries

-To improve our services and customer experience

-To send marketing materials (where consent is given)

-To comply with legal obligations

Disclosure of Personal Information: We do not sell personal information to third parties. However, we may disclose personal information:

-To service providers and third-party partners assisting in business operations (e.g., cloud storage, email marketing, analytics tools)

-To comply with legal obligations or respond to government authorities

-In the event of a business merger, acquisition, or asset transfer, where data forms part of the transaction

Data Security and Storage: We implement reasonable security measures to protect personal information from unauthorised access, loss, or misuse. Personal data is stored securely and accessed only by authorised personnel.

Access, Correction, and Complaints Individuals have the right to:

-Access their personal information upon request

-Request corrections to inaccurate or outdated personal information

-Lodge complaints regarding privacy concerns

-To exercise these rights, please contact us using the details provided below.

Use of Cookies and Website Tracking: Our website may use cookies and tracking tools to enhance user experience and analyze website traffic. Users can manage cookie preferences through browser settings.

Cookie Policy

What Are Cookies? Cookies are small text files placed on your device when you visit our website. They help us enhance your browsing experience and gather insights into website performance.

Types of Cookies We Use:

-Essential Cookies: Necessary for the proper functioning of our website.

-Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).

-Marketing Cookies: Used for personalized advertising and tracking user interactions.

Managing Cookies: You can control and disable cookies through your browser settings. However, disabling cookies may impact your website experience.

Third-Party Cookies: We may use third-party services that utilize cookies, including social media platforms and advertising networks.

Additional Cookie Policy Details: Accessing this website may involve the use of cookies. Cookies are small amounts of information stored in the browser used by each user, across the various devices used for browsing, so that the server remembers certain information, which is later read only by the server that implemented it. Cookies facilitate browsing, making it more user-friendly, and do not harm the device.

Cookies are automatic procedures for collecting information about user preferences during their visit to the website to recognise them as a user and personalise their experience and use of the website. They can also help identify and resolve errors.

The information collected through cookies may include the date and time of visits, pages visited, time spent on the website, and sites visited immediately before and after. However, no cookie allows it to contact the user’s phone number or other personal contact methods. No cookie can extract information from the user’s hard drive or steal personal data. The only way a user’s private information becomes part of a cookie file is if the user personally provides that information to the server.

Cookies that identify an individual are considered personal data. Therefore, the previously described Privacy Policy applies to them. Their use requires user consent, which will be communicated through an authentic choice, provided via a positive and affirmative decision before initial processing, removable, and documented.

First-party cookies: These are cookies sent to the user’s computer or device and managed exclusively by Ultimate Marketing for the website’s optimal functioning. The collected information improves the website’s quality and content and enhances user experience. These cookies allow us to recognize the user as a returning visitor and tailor content to their preferences.

Third-party cookies: These are cookies used and managed by external entities that provide Ultimate Marketing with services requested to improve the website and the user experience. The main objectives for using third-party cookies are access statistics and analysing navigation information to understand how the user interacts with the website.

The collected information may include the number of pages visited, language, location of access via IP address, number of users, visit frequency and recurrence, visit duration, browser used, operator, or device type used. This information improves the website and detects new needs to offer users high-quality content and/or services. The data is collected anonymously and compiled into website trend reports without identifying individual users.

For more information about cookies, privacy policies, or descriptions of the types of cookies used, their main features, and expiration periods, refer to the following links:

Google

Facebook

The entities providing cookies may transfer this information to third parties if required by law or if a third party processes this information for these entities.

Social Media Cookies: High Level Experts integrate social media plugins that allow access to social networks from the website. For this reason, social media cookies may be stored in the user’s browser. The owners of these networks have their own data protection and cookie policies and are responsible for their own files and privacy practices. Users should refer to these policies for more information on these cookies and, if applicable, how their personal data is processed.

Here are links to the privacy and/or cookie policies of major social networks:

Facebook

X

Instagram

YouTube

Pinterest

LinkedIn

Changes to This Policy: We reserve the right to update this Privacy Policy and Cookie Policy as needed. Any changes will be posted on our website with an updated effective date.

Contact Us If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us at:

High Level Experts

Email: [email protected]

Address: PO Box 73 Kirrawee, NSW 2232.

Effective Date: 9 December 2025